1. Eligibility

Kaiora is intended only for users aged 18 and over. We do not knowingly collect data from minors under 18.

2. Information We Collect

Account Information: name, email, region, login credentials
Health & Activity Data: nutrition, activity, sleep, and recovery data via integrations (Apple Health, Google Fit, Garmin, Fitbit, etc.)
Device & Usage Data: device ID, IP address, browser details, usage statistics
Payment Data:
- For Stripe payments: limited billing information (email, country, last four digits), securely processed by Stripe. Kaiora does not store full payment details.
- For Apple App Store or Google Play purchases: billing is fully managed by those platforms.
Analytics & Communications: Mixpanel (product analytics) and Klaviyo (email & engagement)

3. How We Use Data

Deliver and personalize your app experience
Provide activity, nutrition, and recovery insights
Improve app functionality and performance
Communicate updates and offers
Comply with legal obligations

Processing of health-related data occurs only with your explicit consent and in compliance with applicable laws (including GDPR, UK GDPR, and the Australian Privacy Act).

4. Data Sharing

Service providers: Mixpanel, Klaviyo, Stripe, hosting partners
Integrations you choose to connect to Kaiora
Legal authorities when required to comply with the law or protect rights and safety

We do not sell personal or health data.

5. Data Retention

Your data is retained while your account remains active or as necessary for legal or operational purposes. You may request deletion at any time (see Section 8).

6. International Transfers

Data may be stored or processed in the United States or other countries with appropriate safeguards (e.g., Standard Contractual Clauses).

7. Security

We employ encryption, secure access controls, and monitoring to protect your information. However, no online service can guarantee absolute security.

8. Your Rights

Access, correct, or delete your data
Withdraw consent or object to processing
Request data portability
Lodge a complaint with your local authority

Contact: info@kaiora.ai

9. Cookies & Tracking

Our site uses cookies and similar technologies for analytics and personalization. You can manage preferences through your browser settings.

10. Updates

We may update this policy periodically. Continued use of Kaiora constitutes acceptance of the revised policy.

11. Contact

Kaiora Inc.
1111B S Governors Ave, STE 40887
Dover, DE 19904, USA
Email: info@kaiora.ai

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